BBVA Compass in 102 South Tejon Street Suite 101

Customer Reviews about BBVA Compass:

• ★ ★ ☆ ☆ ☆
  This branch in general seems ok, however, since opening my account for my business my experience with the organization overall has been extremely negative. Extreme wait times to talk to someone on the phone who can solve problems. Lack of interest or a sense of urgency dealing with problems. Callous and uncaring customer service agents who behave just as you would expect someone at a crappy financial institution to behave. Poor quality mobile banking with non-sensical security questions that only apply to a small percentage of people so that you'll never remember what answer you made up for their dumb "security" blockade. Their "solution" is to just write down the answers somewhere (thus defeating any supposed security offered by their system). Icing on the cake would have to be the promise to remove a fee caused by a misunderstanding and then failing to deliver on that promise. Let me just be very clear, BBVA. The days of banking institutions getting away with treating people poorly and unfairly are over with. You see this thing called "the internet" was invented where by I can warn others of your behavior and easily research other businesses that are more worthy of survival. I have excellent credit. I manage my money well and you will no longer be seeing my money. You have failed me. Worse, you have failed yourselves. There are MANY other banks that would like my business. Time to visit them.
  By Alex Gauthier, March 18, 2017

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About BBVA Compass in Colorado Springs