Phil Long Ford at Chapel Hills in 1565 Auto Mall Loop
Phil Long Ford at Chapel Hills in 1565 Auto Mall Loop, Colorado: consumer reviews, opening hours, driving directions, photos etc.
Opening hours Phil Long Ford at Chapel Hills: Open now
Today: 09:00 am — 09:00 pm
Monday | 09:00 am — 09:00 pm |
Tuesday | 09:00 am — 09:00 pm |
Wednesday | 09:00 am — 09:00 pm |
Thursday | 09:00 am — 09:00 pm |
Friday | 09:00 am — 09:00 pm |
Saturday | 09:00 am — 08:00 pm |
Rating by customer reviews
(3.33 / 5) based on 3 reviews
★ ★ ★ ☆ ☆
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☆ ☆ ☆ ☆ ☆ Customer Reviews about Phil Long Ford at Chapel Hills:
- ★ ★ ★ ★ ★Dropped my car off and my ride home couldn't pick me up. Lee went out of his way and gave me a ride home to Falcon. His professionalism and customer care is top notch! Great support!By Derek F, June 18, 2017
- ★ ★ ★ ★ ☆We bought two vehicles here. The service when purchasing the cars was great, Ian was fantastic as our salesperson and I DEFINITELY recommend you ask for him if you're looking to buy a used car. After the sale, we had an absolutely awful time with the finances-- there were issues getting paperwork for the title that took forever and it didn't feel like either Chris or Gavin cared very much. Those two did their jobs but not much else-- very surprised by that after every other experience there has been so good. We had issues with maintenance as well a few months later, and they actually took care of us very well. They financially covered some issues that came up when I talked to the used sales manager (I hate to forget someone's name, but I think it was Fernando)--granted, the issues should've been fixed before I bought the truck, but they made it right by covering it after the fact. Very, very happy with my treatment there. Lee Samples in the Quick Lane is one of the best customer service men I've ever had the pleasure of interacting with. Always went out of his way to get our problems solved, had a quirky and truly enjoyable sense of humor, and followed up with me by phone multiple times to make sure I was updated at every step of the process. Couldn't have asked for any more, period. (Recently noticed that Lee got a promotion, congrats!! You definitely earned it brother.) The biggest problem I have with them in regards to maintenance is that if they don't have any loaners they only have a discounted rate set up with Enterprise down the street-- which doesn't include all of the fees Enterprise loves to tack on. When I get service done at the GM across the street, they either have a loaner ready for me or a completely free rental for up to 30 days that GM covers 100%. I didn't even have to front the money for the rental, it's completely handled by them and I just show up and take the car. Oh, and they have fresh popcorn in the main lobby, which is a HUGE plus :DBy Jeremy Sharp, May 29, 2017
- ★ ☆ ☆ ☆ ☆Just another millennial complaining online and getting nothing accomplished.. $155 to tell me my struts were bad when I said I thought it was a steering issue. I knew the struts weren't bad, but I replaced them anyways. Didn't fix the issue. I had to take apart the steering column myself (no experience, just YouTube) and fixed the issue myself. Thought I could at least get the alignment for the $155 I already paid, but that wasn't part of the deal. So $155 for nothing. I am literally buying a car later this year and have already decided to go with Honda.By Kyle Graeser, March 19, 2017
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About Phil Long Ford at Chapel Hills in Colorado Springs
Phil Long Ford at Chapel Hills is business services based in Colorado.Phil Long Ford at Chapel Hills is located at 1565 Auto Mall Loop, Colorado Springs, Colorado. You can find Phil Long Ford at Chapel Hills opening hours, address, driving directions and map, phone numbers and photos. Find helpful customer reviewsand write your own review to rate the business service.
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